What is website maintenance?

This term refers to changes and updates made to your website, after it has been placed (uploaded) to the server. 

Why do you need a website maintenance plan?

Your company has spent thousands of shillings to establish your company on the internet only to find out that you do not have the expertise nor the time to make timely changes to your website. Without your website's information being timely your company can send out a negative image of your company instead of being viewed as cutting-edge technologically savvy company of 21st century.

Furthermore, if your company sells product or service, you need to have a fresh information reflecting upcoming specials or promotions.  The sales over Internet is predicted to reach over 11 billion dollars.  Your website should take advantage of the new emerging market now.

Why PatowebMaster.com?

At PatowebMaster.com, we have created a website maintenance plan to provide you with the tool to keep your website current and up-to-date to your customers. We have different website maintenance plans to suit your company's budget.   You will have the comfort of knowing that your website will receive the attention it needs to be successful.

Our professional, diligent team of customer service staff is available 24/7-365 days to service and trouble-shoot your website at no extra charge!

Any revised modifications of your website will be uploaded for you using FTP or Frontpage depending on the software you originally used to upload your site. 

What's Included?

• Update existing contents & graphics such as special offers, product changes, pricing changes, new product and services announcements
• Automatic link check / corrections
• Offering advice and guidance on website management and marketing via phone and email
• General Internet orientation education, and helping clients learn to use the email and control panel
• Remove pages
• Liaison with your web hosting company 
• Domain registration/support 
• Site Administration Support (Including e-mails)
• Fix site errors 
• Search engine submission. 
• Search engine optimization.

How much does it cost?

We have different website maintenance plans available for your budget.  Customized plans are also available. 

for more details , fill the form at the Home page.

Terms of Service

E. Website Maintenance

1: Authorization: 
The client hereby authorizes Patowebmaster.com to access his/her account, and authorizes the web hosting provider to provide Patowebmaster.com with "read, write, execute permissions" for the client’s web page directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project. 

2.  Inclusions:

• Includes updating links and making changes or replacing text and graphics.
• Trouble-shoot any and all functions with web hosting provider.
• Photos and other misc. graphic images are supplied by the client or we will supply the images for a nominal fee.
• E-mail/phone consultation of all website related matters including learning to use the control panel, setting up email accounts and more.
• Search Engines: We will submit the client's site to at least 28 major Web search engines, such as Yahoo, AltaVista, InfoSeek, WebCrawler, Lycos, HotBot, etc.

3. Unauthorized Modifications
If  the client or an agent other than Patowebmaster.com attempts to update the client web pages during our maintenance term, time to repair Web pages will be assessed at the hourly rate of Ksh 2000.00, and is not included as part of the maintenance plan. 

4. Changes
Changes requested by the client beyond those limits will be billed at the hourly rate of Ksh 1000.00

5. Texts
All text that is to be place onto the client’s Web Pages must be submitted to Patowebmaster.com on an electronic format. 

6. Images and Graphics
All images and graphics that are to be placed on the client’s web pages must be submitted to Patowebmaster.com on an electronic fromat. All images and graphics that will be used on the client’s web pages must be in either a *.jpg or *.gif format. 

7. Sounds and Music
All sound and music to be used on the client's website must be submitted to Patowebmaster.com in the appropriate format to be used on the client’s web pages. 

8. Scripts
Patowebmaster.com will maintain any custom coding or custom scripts that are already on the client’s webpages or Website. This would include, but not limited to: Java Script, VB Script, JAVA, CGI Scripts, VRML, ASP scripts or advance HTML coding (DHTML, CSS, or Style Sheets.). Patowebmaster.com assumes that these scripts and codes are already setup, installed and running properly on the client’s webpages or Website at the time of signing this contract. 

Thank you,

Patowebmaster.com